COSARU.com
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FAQ and STORE POLICY

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Order Cancelation

+ Unpaid Orders by payment due date will be automatically canceled without email notice

+ Once you send payment, you cannot cancel or change your order.
   So please be careful with your order and size info.

+ I'll try to handle refund/change requests on a case-by-case basis. So please email and ask me in advance.
   For example, if I haven't started your order, you'll get more chances to get full refund and change size info.

+ Since it's an order-made item, once I process your order, refund and change are impossible.

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+ Order Process ( 27861 )  
+ ALL SALES ARE FINAL. NO REFUND. NO EXCHANGE. ( 9384 )  
30 Do you take an order with specific request? - No, only costumes from CATALOG can be ordered with custom size. ( 8044 )  
29 I do not sell patterns. ( 7996 )  
28 When the size doesn't fit you... ( 7937 )  
27 How long does it take to make costumes? ( 7902 )  
26 What's special about Cosaru Costume? ( 7711 )  
25 Fabric I use / don't use ( 7540 )  
24 Cosaru - the anime costume recreator ( 7491 )  
23 How do I know when you're available to take orders? ( 7489 )  
22 One Staff: Cosaru ( 7390 )  
21 USPS - Post Office where I ship your pacakge ( 7346 )  
20 Estimate Order Processing time ( 7252 )  
19 Cosaru ships WORLD-WIDE ( 7227 )  
18 Shipping Problems? ( 7211 )  
17 Color and Detail ( 7190 )  
16 How to Wash Costumes ( 7092 )  
15 Local Pick-Up is available. ( 7032 )  
14 Standard Shipping Method ( 6883 )  
+ Order Cancelation ( 6850 )  
12 Customs and Import Duties for International Shipping ( 6847 )  
11 Fabric (Poly-Cotton) Color Chart ( 6745 )  
10 ALL PRICES ARE IN U.S. DOLLARS ( 6703 )  
9 Payment ( 6635 )  
8 Fabric (Fleece) Color Chart ( 6524 )  
7 I want to start my own costume store like you. Can you give me some advice? ( 6476 )  
6 Where are you located? ( 6411 )  
+ Privacy Policy ( 5943 )  
4 Coupon Code Policy ( 5796 )  
3 Wholesale? currently not available. ( 5371 )  
2 Off-Line Store is not available. Shop by Online Only. ( 5264 )  
1 Mailing List / Newsletter Subscription Problem ( 4983 )  
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