COSARU.com
www.COSARU.com
FAQ and STORE POLICY

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Order Cancelation

+ Unpaid Orders by payment due date will be automatically canceled without email notice

+ Once you send payment, you cannot cancel or change your order.
   So please be careful with your order and size info.

+ I'll try to handle refund/change requests on a case-by-case basis. So please email and ask me in advance.
   For example, if I haven't started your order, you'll get more chances to get full refund and change size info.

+ Since it's an order-made item, once I process your order, refund and change are impossible.

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32 Where are you located? ( 6399 )  
31 Mailing List / Newsletter Subscription Problem ( 4976 )  
30 I want to start my own costume store like you. Can you give me some advice? ( 6472 )  
29 Coupon Code Policy ( 5793 )  
28 Off-Line Store is not available. Shop by Online Only. ( 5257 )  
27 Wholesale? currently not available. ( 5365 )  
+ Privacy Policy ( 5939 )  
25 Local Pick-Up is available. ( 7024 )  
24 Fabric (Fleece) Color Chart ( 6515 )  
23 Fabric (Poly-Cotton) Color Chart ( 6741 )  
+ Order Process ( 27850 )  
21 USPS - Post Office where I ship your pacakge ( 7342 )  
20 ALL PRICES ARE IN U.S. DOLLARS ( 6698 )  
19 Customs and Import Duties for International Shipping ( 6843 )  
18 Fabric I use / don't use ( 7535 )  
17 Shipping Problems? ( 7207 )  
16 Standard Shipping Method ( 6878 )  
15 I do not sell patterns. ( 7989 )  
+ ALL SALES ARE FINAL. NO REFUND. NO EXCHANGE. ( 9380 )  
13 When the size doesn't fit you... ( 7933 )  
12 Estimate Order Processing time ( 7247 )  
11 What's special about Cosaru Costume? ( 7706 )  
10 Color and Detail ( 7184 )  
+ Order Cancelation ( 6844 )  
8 Cosaru ships WORLD-WIDE ( 7219 )  
7 How do I know when you're available to take orders? ( 7485 )  
6 How long does it take to make costumes? ( 7897 )  
5 Do you take an order with specific request? - No, only costumes from CATALOG can be ordered with custom size. ( 8039 )  
4 One Staff: Cosaru ( 7384 )  
3 Cosaru - the anime costume recreator ( 7482 )  
2 How to Wash Costumes ( 7086 )  
1 Payment ( 6626 )  
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